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International Bullion Exchange – Is It a Reliable Company for Investors?

If you plan to invest in precious metals or buy gold to protect your future finances, one company you may have heard of is International Bullion Exchange.

It’s one of the dealers that offer options for both those who want to buy collectible bullion and those who plan to save money for retirement by investing in precious metals.

Are you one of them and want to know if this company is trustworthy? Find all the information you need in this comprehensive review!

Advisory!  Prior to diving into this review, we’d like to stress that at Investors Circle, our mission is to protect your wealth.  We know that our research reports may alter your investment decisions, so we want to be 100% sure you are investing your hard earned money with the right company!

With this in mind, we urge you to check out our list of the top five companies in this space (we found 1 that fits 99% of investors needs)

>> Click Here To View Our Updated List of the 5 Best Companies <<

See if International Bullion Exchange made our list this year, or continue with this review below to see if they are possibly the right company for your investment needs.

Company Background


International Bullion Exchange, also known as IBX, was established in 2009 as a bullion dealer and Gold IRA company.

In other words, this company offers services to those who only want to buy gold or silver and to those who hope to open an individual retirement account to store precious metals.

Although there are plenty of huge dealers on the market, IBX is one of the few with such a wide catalog of products. It offers different coins and bars made of gold, silver, platinum, and palladium.

The company, located in Malibu, California, also offers investment-grade diamonds and some numismatic coins for those seeking collectibles.

Additionally, on its website, IBX has a “resources” section with information on many related topics, including “Investing in Gold,” “Why Own Gold?,” and “History of Silver.”

If you’re looking for more than just a precious metal product, IBX also promises ongoing advice through a guide titled “The 10 Things You Need to Know About Precious Metals Right Now.”

You only have to fill out a form on their website to get it!

However, there are still many other things that you should know to determine if this company is trustworthy and can be a good option when it comes to investing.

Management Team

Unfortunately, International Bullion Exchange (IBX) doesn’t provide enough information on who founded or runs the company.

Actually, it’s almost impossible to find information about its leadership on its website, since it’s limited to offering details about its products.

The company even has a LinkedIn profile, but it also has no information on who is in charge.

Custodians and Storage Options

After investing in gold or silver, you want your assets to be stored in the safest place in the world, right? It’s one of the key aspects when determining if a company is trustworthy or not.

When it comes to depositories and gold IRA custodians, International Bullion Exchange says it works with the most reputable third parties.

IBX claims it has partnered with the largest and most respected third-party custodians, saying they all have hundreds of thousands of satisfied customers and assets worth more than $20 billion under management together.

However, again, there’s a lack of information about this on its website.

On the other hand, the dealer offers a detailed explanation of the steps users must follow to open and set up a Gold IRA.

Steps to Open a Gold and Silver IRA with IBX

If you want to set up an individual retirement account to buy gold, silver, or other precious metals, you must follow these steps:

  • Contact IBX through its website and receive expert help to open your precious metals IRA account with a third-party custodian.

  • Fill out the form that the precious metals specialist provides, answering all the questions.

  • Return the form to IBX.

  • The dealer will monitor the entire process and give you updates on your progress until the account is active.

  • Once the account is active, the precious metals specialist or a senior trader can help you learn about the precious metals traded in the market and choose the best options.

  • In this step, the specialist also helps you set fair prices for gold or any other asset you plan to purchase.

  • After investing, your precious metals are sent to the designated custodian and held in a depositary vault.

  • And that’s it!

Then, if you want to sell your gold or silver assets or take a distribution, the dealer promises to walk you through every step of the process.

Precious Metals and Other Products

International Bullion Exchange

International Bullion Exchange offers a wide catalog of coin and bullion products. You can find gold, silver, platinum, and palladium exemplars, including those eligible to open a precious metal IRA.

Check out a list with all the options below!

Gold Bullion

IBX offers different products made of gold, including the following coins and bars:

  • American Gold Buffalo Coins

  • French Roosters

  • Swiss 20 Francs

  • Saint-Gaudens

  • Austrian Philharmonic Gold Coins

  • Canadian Gold Maple Leafs Coins

  • British Gold Sovereigns

  • American Gold Eagle Coins

  • 10 Ounce Johnson & Matthey Bars

  • Kilogram Johnson & Matthey Bars

Silver Bullion

The company also has some products made of silver, including the following:

  • Morgan Silver Dollars

  • Silver Pandas

  • US Peace Silver Dollars

  • American Silver Eagles

  • 100 oz. Silver Bars

  • 1000 oz. bars

Other Precious Metals

Also, International Bullion Exchange offers some platinum and palladium assets.

Here are some available options:

  • Canadian Platinum Maple Leaf Coins

  • American Platinum Eagle

  • 10 Oz Johnson & Matthey Bars

  • 1 oz. Canadian Palladium Maple Leaf Coins

  • 10 oz. Johnson & Matthey Bars

Other Services

Besides gold bullion and different precious metal products, International Bullion Exchange offers other services to clients from all over the world.

Gold IRA Services

The company allows customers to exchange their existing paper assets, including stocks, mutual funds, or bonds, for actual gold or silver.

In addition, IBX promises that you can enjoy the same preferential tax benefits if you roll over part or all of your existing IRA to a precious metal IRA using its services.

Orin Program

This dealer offers its “Orin Program,” as a safe alternative to fulfill an investing need in the marketplace.

According to the information on its website, it’s a safe place to invest and store wealth if you don’t trust banks or are looking for better management.

Investment-grade Diamonds

In addition, International Bullion Exchange offers investment-grade diamonds service.

Investing in natural diamonds isn’t accessible to many investors, but it’s an excellent option for those who want to protect their future earnings through assets with high-quality standards.

IBX promises to eliminate all the difficulties related to the purchase of diamonds through this service, saying it will help customers connect with the luxury market to acquire these assets.

Pros and Cons

Besides checking their products and services, it’s essential to know the pros and cons of this dealer to determine if it’s reliable.

These are the pros of International Bullion Exchange:


  • The dealer offers the most popular gold, silver, platinum, and palladium coins and bars.

  • IBX reportedly works with the most renowned IRA custodians and depositories.

  • All products you can buy at the firm are IRA-eligible.

  • Collectors can find numismatic coins.

However, not everything is rosy. This firm also has some cons, including the following:


  • There is no transparency about its leadership team, meaning you cannot know who is in charge of this firm.

  • You can’t find the prices of its products on its website.

What Previous Clients Have Said

If you are looking for the truth about this dealer you should also check out what other customers have said!

Their opinions matter because they can help you know what the experience is like if you buy a product there.

In this case, most customers say they have received excellent support when investing there, but others complain about the missing information, and some state that the website lacks price updates.

However, many also say that it’s a good investing option thanks to its extensive catalog.

Ratings and Complaints

Although there’s a lack of information on its website, that doesn’t mean that International Bullion Exchange is unreliable.

These are the ratings this dealer has earned:

  • A+ by BBB Rating

  • AA by BCA Rating

  • 0 complaints on BBB Complaints

Do you think it means you can trust it?

Final Verdict: Is International Bullion Exchange Reliable?

International Bullion Exchange has received negative criticism because it doesn’t share updates and relevant information.

However, for those investing in gold or other precious metals, it has an attractive extensive catalog.

Also, the dealer has received good ratings from leading sites, which means it’s reliable!